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International Orders FAQ

We welcome international orders. If you are placing an order from outside of the United States or shipping an order to an international destination, please read below for information regarding your order.

  • Do you ship to my destination country?

    Beau-coup ships worldwide anywhere UPS (United Parcel Service) delivers. We are unable to deliver to forwarding services including APO/AFO addresses at this time.

  • How much does international shipping cost?

    Your shipping cost depends on the weight of the package and its destination. You can view available shipping methods to your location and applicable shipping rates during checkout.

  • Are duties, taxes and brokerage fees included?

    Your order total does not include, nor is Beau-coup responsible for the payment of any duties (customs tariffs), taxes and brokerage fees associated with the shipment; these costs are the sole responsibility of the customer.

  • What items are restricted by import regulations?

    Live botanicals, food products, perishable items and hazardous materials among others are restricted by export regulations. These may be country specific. Please reference UPS's Country Regulations for details. All sparklers and matches are restricted from export outside of the US.

  • Questions?

    Please contact our dedicated customer service team or visit our general FAQ page for additional information and company policies.

Testimonials from International Customers

We are grateful for the continued support from our loyal customers. To send a testimonial, please email feedback@beau-coup.com. Read below to find out what customers are saying about Beau-coup.

My order was received today as expected by your emails. I wish to thank you for a wonderful quality item, fantastic communication and exceptional packaging and attention to detail. It's been a pleasure to deal with your company and I will recommend you to friends and colleagues in the future." North Rocks NSW, Australia

Hello, I just wanted to say you guys have been wonderful to deal with. We received our wedding favors from you a week after ordering them and we're in Calgary Alberta! We had placed favor orders with two other companies. One was 2 months ago and another was 3 weeks ago. Both couldn't deliver what we ordered on their site so we ended up having to cancel the orders. A friend of mine gave me your site and I chatted with someone right away on there telling them about our situation. The girl was so nice and reassured me that I was in good hands. So I placed the order last week and sure enough we received it today. The favors look beautiful and are exactly what we wanted. I will for sure be recommending you to all my friends and family!" Calgary, Alberta, Canada

Once again, I was amazed with the speed of your delivery. The bridal shower was a great success and everyone loved the bridal bags and sugar hearts. I will definitely be ordering more from you. Thanks again!" Yasmin, Selangor, Malaysia

I have received my shipment and indeed it got here on time. It was very well packaged and I am absolutely impressed by the quality that was hidden behind the internet. The silver takeout box looks more beautiful in reality and again I would like to thank you for your great service and quality. I will indeed place a bigger order with you." Calgary, Alberta, Canada

I have just received my order of silver heart paperweights and I am very impressed with the speed in which these were delivered to me as i live in England. I am also delighted with the quality of the items. I looked everywhere in England for this sort of item but couldn't find it here. I have already told a lot of people who cater for weddings and who are having weddings about your website and products. So hopefully you may have a few more orders from the UK. Again thank you very much for such wonderful keepsakes and I will update you in June about my guest's reaction to them." London, England

Contact Us

Please contact our dedicated customer service team or visit our FAQ page for ordering information and company policies.

Business Hours
Monday – Friday (7:00am – 5:00pm PST)

International Phone
+1-650-967-3700
Email

international@beau-coup.com
We respond to emails within 1 business day.