If we don't deliver when we say we will, we'll credit the shipping cost, and offer a full refund on returned products. Be sure to enter your event date during checkout so that we may keep an eye on your order and make sure it is able to arrive in time.
Free & Easy Returns
We want you to be 100% satisfied with your order. If for some reason you're not happy with your purchase, you can return it to us for a full refund. We'll even pay for the return shipping.
Please note that some products are not eligible for return. These include: personalized, edible, perishable, sample, clearance and special order items. Handmade sachets, and ribbon as well as plants are considered special order items and cannot be returned.
Free and Easy Returns does not apply to orders being returned from International locations (locations outside of the United States) and APO/FPO locations. For more information, please see our full return policy.