Beau-coup Wedding Favors
 

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home > testimonials from beaucoup wedding favors customers
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Beau-coup Wedding Favors Customer Testimonials
       
Beaucoup is grateful for the continued support of our loyal customers and notable clients. We are also proud to be a recommended vendor in Here Comes the Guide.

Read what our customers are saying about us:

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Thank you so much for paying close attention to my online order. Your personal attention shows me that your company really cares about customer satisfaction and making sure our special day is all that we want it to be. I have ordered many things for this wedding online and several errors have been made. I was so pleased to receive your phone call double checking that the favors would be as I wanted. Thanks again and I will definitely recommend Beaucoup to friends!
Erin, Fresno, California

Amanda,

I just wanted to tell you how pleased I have been to work with your company. I came home to find my order had arrived---as promised, the contents were wrapped carefully and beautifully, and the quality of the product is an excellent value. I do a lot of online shopping and I can say, without hesitation, that I find your company to be extraordinary and I will heartily recommend it to my friends.

I especially appreciate the personal service when you called me to make sure that my order would arrive in time for the shower by checking the date on the order!

Thank you!
Bonnie, Fairfield, Ohio

Hello there, I received my order today. I have never written a company to provide customer satisfaction feedback, but I wanted to do so for you. Your customer service is excellent. I was a little worried about not getting my favors in time so I called your customer service desk. I honestly thought there was no way they would get here by the party date. Your rep assured me they would arrive by my party date and they arrived 3 days early. Your selection is elegant and hip, your staff is wonderful and I am very happy I ordered with you. I will refer you to all I know.

Thank you so much,
Noel, Oakland, California

I recently made a purchase for my sister's baby shower. The product selection and prices were unbeatable in comparison to all the other companies I found (both online and offline) and the ordering process couldn't be easier.

Most impressive was the customer service I received. I have worked in numerous call centers over the years (for small business and Fortune 500 companies) and I have nothing but the best to say about the staff at Beaucoup. From when I had to revise my order, to when I was billed incorrectly by UPS for duty, the reps I spoke with were helpful, polite, and went out of their way to help me. They volunteered their name and direct telephone numbers, and returned my calls when promised.

Although this may seem both simple and logical, this level of service is surprisingly rare to come by and a welcome treat. Thank you all for everything. I will not only be a repeat customer but will recommend you to everyone I know as well!

Sincerely,
Anna Truong, Ontario, Canada

I recently purchased favors for my daughter's bridal shower from your company. I found the favors on the internet, but wanted to check the feasibility of ordering the favors in a different color. I called the number listed on your site and spoke to one of your representatives, Winnie Ying.

Winnie was not only very helpful-she went the extra distance to check on the possibility of ordering my favors in a different color and helped me determine the correct shipping method to insure that the favors would arrive in time for the shower.

I manage a support center at a local community college, so I know how critical it is in business to not only meet but exceed a customer's expections. Winnie provided me with that kind of experience. She was very accommodating, added a personal note with my orders, and then helped me again when I needed to order extra items after the shower.

I know that this is all part of her job, but I wanted you to know how much I appreciated her excellent service.

Sincerely,
Barb, Des Plaines, Iowa

Hi Polly,

I want to share with you how pleasant it has been for me to work with your employee Gina. I have had several questions and changes made to my order. She has been accommodating, accurate, efficient and most of all polite. It is so rare to get this level of service nowadays. If your company recognizes quality performance, I sure feel Gina should be considered for that recognition. I plan to continue to be a customer of beau-coup.com because of the great treatment I received from Gina.

Thank you,
Patty Barker, Carlton, Washington

Dear Amy, Gina and Linda...and also others who may have helped me,

You all are GREAT! I'm certain you'll know who I am if I just say "I am the pain". In case you have more than one pain as a customer, I am Andrea Livelsberger, Order # 58781.

Thank you, thank you for THEE most wonderful service and kindness! You are a wonderful staff! That on top of each product I received being of super quality makes me want to have parties just so I can call you! I will pass your company name along and I will personally order from you again and again. The next time(s) I hope not to be in a rush...this elopement has been a whirlwind...but FUN.

With kindest regards,
Andrea Livelsberger, Harrisburg, Pennsylvania

Dear BeauCoup,

I must say this ~~ Of all the vendors we have worked with in the planning of my daughter's wedding in June (and there have been many!), BeauCoup has outshined all the others with impeccable service. The first draw is your incredible website detailing your products with exceptional photography and description, followed by your immediate attention to order confirmation detail, complete customer understanding of when my order will ship, complete tracking information by item as to when each item will be received, incredibly fast delivery times for personalized items, and last but certainly not least, BeauCoup's perfection in packaging. I am amazed, and will purchase from BeauCoup over and over again!! Thank you for that during such a time crunch period, where it seems everything is needed yesterday no matter how much you pre plan!! Thank you for making this Mother of the Bride's job quite a bit easier and so much less stressful!
Christine, Carrollton, Virginia

Dear Shay,

Once again, I was amazed with the speed of your delivery. The bridal shower was a great success and everyone loved the bridal bags and sugar hearts. I will definitely be ordering more from you. Thanks again!

Cheers,
Yasmin, Selangor, Malaysia

“May I take this opportunity to commend your sales agent, Amanda. I placed my first order with Beau Coup this evening and it was my good fortune to be assisted by Amanda. Rarely – if ever – does a business offer this kind of customer service – outstanding! Please extend my appreciation to Amanda for being helpful and efficient.”
Thank you,
Jackie Vibbert, Teterboro, New Jersey

Dear Gina,

"I just wanted to write and tell you what exceptional service I received from Alexis with Beau-Coup. I made a mistake when selecting shipping on my order and Alexis contacted me immediately to get it corrected and get my order processed. She was very polite and professional and took care of the problem quickly."

I was a little worried about receiving my order in time for my event, so I emailed info@beau-coup.com yesterday with a request for an order status update. Because of the urgency of my question, I decided around lunch time today to also email Alexis. She replied to me with the information I needed within about an hour of my email, again polite and professional. I have never received such prompt and helpful service when dealing with a service representative of an online company.

The next time I am in the market for favors, I will come back to beau-coup.com not only because of the excellent selection of favors, but also because of the great service I received. A big thank you to Alexis and Beau-Coup, and rest assured I am already telling all my friends to order from beau-coup.com should they need favors."

Thank you,
Holly Stowell, Salem, Oregon

Dear Gina,

"I just wanted to email and say "thank you" to you and the staff that made my order so nice! It arrived and the mint tins are just wonderful and will be such a special keepsake for our party. It was so nice dealing with you and your company--what a refreshing change to have such terrific customer service!

I will certainly use you in the future and recommend you to my friends. Thanks again for all of your help!"
Granger, Indiana


more testimonials

Hi Alexis, I feel it necessary to acknowledge your assistance regarding our order. We received the packages yesterday and are very pleased with the product and service you provided. Much appreciated!
Andre, Devonshire, Bermuda

Hi, I just wanted to thank Amanda for her excellence customer service. Last Friday I received a frame and the glass was shattered. I called customer service and I was told another would ship immediately. It arrived today and is perfect. Thank you so much for making an enjoyable customer experience!
Lauren, Austin, Texas

Carrey, Wow, thank you so very much for helping us with this. I appreciate your willingness to resolve the issue and take care of us. You have been great to work with and we will definitely use your services again in the future.
Erika, Salt Lake City, Utah

Thank you Amy, I appreciate your prompt attention - it shows great customer concern and service!
Denise, Tewksbury, Massachusetts

You have been most helpful and up front with your order status/issues. I really appreciate the excellent customer service. You are to be commended in this day of age!!
Natalie, Chesapeake, Virginia

"Thanks for your help, Amanda! Everyone at Beaucoup has been nothing but a pleasure to work with… Kindly"
Arlington, Arlington, Massachusetts

"I would just like to say a very big thank you for my order. They were really nice and the service you guys provided were excellent. Keep up the good work."
Sarah, London, United Kingdom

"Thanks so much! You have all been so great to work with. I love your company thus far and I haven't gotten my products yet! Have a great day."
Kim, Commerce Township, Michigan

"I can’t praise your first class service enough.  I never had such personalized service with on-line shopping.  The fact that I was called and informed that my items may not arrive on time according to the date of my event was so considerate of your staff.  For a few extra dollars my order arrived in plenty of time for me to do my own personalization and the favors were a hit.  Even the packaging was so elegant.  I have already recommended your company to others and will continue to do so.  Thanks for such great  service."
Dotti, Philadelphia, Pennsylvania

"I have never had a company get back with me so fast. I am truly thankful that you are able to do that for me. This is my first purchase from this company and now because of the email I got back it will not be my last. I am glad to see a company that cares so much. I am happy that at least someone know it is also the little things that count. I shop a lot online and have sent other emails to companies and have got nothing back and I shop elsewhere now. Just wanted to say thanks and to let you know that I will definitely tell other people about this website."
Amanda, Indiana

"I have received a couple of orders from you in the past few weeks and am delighted with my purchases. I love your special packaging...the lovely fragrant tissue paper and the 'thank you' sticker. You go that extra mile and it is really appreciated. You know just what we girls like to see....... pretty!"
Joyce, Merritt Island, Florda

"This is exactly what we were looking for! Thank you for your prompt reply and assistance. As a Wedding Specialist, I often recommend places and give ideas about where to go for quality services, catering to the Wedding market. I will be sure to recommend beau-coup in the future!"
Ann, Michigan

"I would like to thank Amy in Customer Service for her prompt response to my concerns. She went out of her way to help me in a sticky situation. I am a bridesmaid in my friend's wedding. One of the other girls ordered the tea sachet favors from another vendor. When they arrived, the majority were crushed. With less than a week to the bridal shower, the original vendor was not returning phone calls or emails; therefore I decided to try to find another vendor. I sent out emails to several companies off the internet. I received a few email responses from vendors; however, Amy called me personally. This helped me because I was able to discuss the situation and order the items immediately. And even though my situation was not your company's fault, you went out of your way to satisfy me. I needed to receive them in a couple of days, and it was already very late in the day. Amy told me it might not make the truck that day, and that was fine, as long as it was shipped the following day via next day. But, to my surprise, I received the shipping tracking number that night. And the tea sachets made it to me the very next morning, and in perfect condition. You saved the day! I work in the customer service field and I can appreciate the effort that was put in to satisfy my needs. Thank you for your excellent customer service. I will be referring everyone I speak to, to your site for all their bridal shower and favor needs. Your company is amazing and I am very impressed! "
Manalapan, New Jersey

"I ordered 6 personalized cosmetic bags for my bridal party (I am the bride). I was nervous about spending so much money online especially since I hadn't seen the color or the product in person. I got them in the mail yesterday and they couldn't be more perfect- the initials are exactly right and they couldn't match the bridesmaid's dresses more perfectly! I just wanted to let the right people at your company know- thanks so much- and if you need a reference for other brides I'd be happy to do it- I'll gladly recommend your product!"
Marion, Iowa

"I just had to take a moment to thank you. The personalized cake cookies were, without question, the hit of Tracy's Bridal Shower. Everyone thought they were the cutest favor that they had ever seen. I have to be honest, I tried to say that I made them but the guests knew me too well and no one was buying it. I must have given a half dozen people your website so those orders should be flooding in any time now. Anyway, thank you... the cookies really were adorable!"
Palos Hills, Illinois

"I would like to tell you that I am very pleased with my purchase from Beaucoup. I had been searching for the heart bottle stoppers and found that Beaucoup is selling them at the lowest price. I really feel that I got a great deal on the bottle stoppers, not to mention the bonus of free shipping. Also, your website was so beautiful and easy to use. I loved everything that was advertised, and I had a difficult time making my decision. I was even more delighted when I spoke to your customer associate on the phone. She was very helpful and friendly. The bottle stoppers were on back order when I placed my order. Your associate constantly kept me updated on the progress of my order, and even personally called me to let me know they came in. As I am learning, planning a wedding can be very stressful but my experience with Beaucoup was anything but that. I cannot stress enough how wonderful it was to deal with your company."
Freehold, New Jersey

"Just wanted to thank you all very much for expediting the crystal diamond paperweights and the Italian candy wraps for my parents' wedding anniversary party. Everything arrived as planned. I am so impressed by the quality of all the items - they are going to look beautiful on the tables! Your products are so unique and I will surely order from you folks again"
Freeport, Maine

"I want to let you know that I am so happy with my purchase from Beaucoup. Your customer service was EXCELLENT! I had e-mailed to ask a question and received a reply in just moments. Your handwritten thank you note enclosed with the product was a very nice touch and made me feel as if my business was very important to you. My products were received perfectly package and were EXACTLY what I wanted. I have raved about your services to other brides that I know and will continue to do so. It is very refreshing to have such wonderful customer service from a company. I have honestly had one of the most pleasant experiences possible with your company. Please continue to run your business as you are doing. You provide excellent service and excellent products. Thank you for making my experience with Beaucoup so wonderful."
Mickleton, New Jersey

"Both my husband and I fell in love with the ivory favor box! Please convey my thanks to Polly for the delightful note and wishes for our upcoming 50th. I can't believe what a wonderful business you all run. It certainly has been a pleasure. It has been decades since I have done business with one like yours. Don't ever change! I won't hesitate to recommend you to any friends needing the type of products you sell."
Santa Barbara, California

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