I am professional fundraiser/event planner. I am forever seeking items for donors, parties, special people. Rarely do I encounter a sales person that causes me to pause and send an email on the excellence in customer care I received. Nathan is one of those people that was a breath of fresh air when cyberspace makes you call a customer service rep. I feel so bless to have gotten Nathan on the other end of the phone line. He was an excellent listener, he was quick to explain the issue and took time to seek assistance from a superior to take my quest further. Nathan deserves whatever you give for outstanding customer service. Careful, I might offer him employment on the right coast and steal him from Beau-coup. Nathan is the type you want on your team. Glad he is on yours. BTW, awesome product too...perfect fans for my party.
Best regards,Olivia, Charlottesville, VA
Thank you very much Cassie. I am very impressed with your service, accuracy and response time. Beau Coup is fast becoming one of my favorite companies to deal with and I will definitely recommend you to everyone I know. Our groom's sister is getting married in September 2012 and I have already given her your web site. Excellent customer service!
Thank you again. Princelle, Melbourne, FL
Wow. That's impressive. It's my first time ordering from your company but probably not the last. I will make sure to tell others about you and your great customer service!
Donna, Beltsville, MD
Thank you for your reply & fabulous service! You can surely count on my business and referrals!!!
Sincerely,Amy, Coral Springs, FL
Thank you so very much! You are a great company to do business with. I will tell my friends!
Blessings,Maddy, Somers, NY
Thank you Michael for your prompt response, I appreciate your attentiveness to my concerns and taking the time to assist me patiently. I look forward to seeing the order and thank you for being able to ship them in a timely manner. Have a great day & thank you again for putting me at ease.
Best Regards,Valarie, Hagatna, Guam
Thank you VERY much for everything you have done. Is there anyone I can tell how pleased I have been with your customer service? Or if there is a survey or something I could fill out? I would like someone to know what AWESOME customer service you have delivered. Again, we appreciate all your efforts in correcting this issue so quickly.
Blessings,Jordan & Danielle, Surprise, AZ
Thank you so much!!! With service like that I will order from you again soon!!!!!!!!! Thanks!Patty, Greensboro, NC
Thank you! I received these and they are just beautiful! The packaging is wonderful - very easy to assemble. I am so glad to have found your website. I will be ordering additional items soon. Phyllis, San Diego, CA
Thanks Cassie, your kindness and follow through made all the difference. I will definitely order from you guys again and recommend you to my friends and family. Thank you!Christine, Jupiter, FL
Earlier this month we had a baby shower tea for my sweet daughter-in-law using your delicious tea sachets for the tea, and as favors. Everyone loved the teas and enjoyed the sachets to take home, and I gave your name as my source. Yours was the loveliest site I found in searching and planning, and everything turned out just as we hoped. The custom labels added a special touch. Thank you!Nancy, Plano, TX
Thank you very much for your help and outstanding customer service. I really appreciate the attention the company paid to this order. I look forward to working with you in the future.Jeanette, Los Angeles, CA
Cookies arrived today, beautifully packaged, all safe and in excellent condition. Thank you so very much for wonderful customer service! Sincerely appreciate your help -- Beau-coup delivered what it promised. Bonnie, Flemington, NJ
All I can say is thank you. That was extremely nice of you!! :) The ones that I used for the wedding were perfect. And my guest loved it so much that I had to have a contest for them to take it home!! It's 10 people to a table and I had 3 candles in a few tables so it turned out good. PS-this has been the best customer service I have received yet. I really mean that. Your responses have always been prompt.
Andreyna, Ridgewood, NY
There are certain things that just have to be said and this is one of them. Our order arrived in a timely matter and I thank you. What pleased me the most in the way this little order was packaged and presented. I was very pleasantly surprised. The amount of care you took to wrap it properly tells me that you care and I thank you again. You have my highest respect. Thank you again and hope to do more business with you in the future.Estelle, CHELSEA, MI
We received the shipment of candies and ALL of them are perfect! Thank you so much for the prompt response and for the outstanding customer service. We look forward to doing business with you in the future.
Amy, Daytona, FL
Just a note to say that I did receive the blue bows yesterday and would like to thank you very much. I truly appreciate all of the effort and great customer service. Even though I was stressing a little, due to the time factor, you always responded to my e-mails immediately and always let me know what was going on. I truly love your company, your products are great and most importantly, your customer service is #1. I have recommended your web site to friends and they have since purchased products from you. Thank you again for all of your help.
Sincerely,Paula, Somerset, MA
I want to thank you for your excellent customer service. I ordered white chocolate lollipops for my mother's 80th birthday and was informed that they would arrive too late for the party. A representative was able to expedite the delivery. The result, a very happy customer and a superior product. The guests loved the look and the taste!Susan, Pittsburgh, PA
Thank you very much. I am so impressed with your customer service and your product. I ordered from your company after reading all the positive feedback on line. Thank you again. I will be back.
Gabriele, Apopka, FL
Thank you so much Raegan. Your customer service is wonderful -- I will definitely order from your company again.Rachel, Aexandria, VA
WOW!!! I can't believe how fast I received what I ordered. I was a little nervous that I wasn't going to receive it in time. In the future, I'm ordering from you all. Thank you!Shannon, Denver, CO
Thank you Michael for all of your help. I appreciate you taking that extra step. Have a good day!Michelle, Fresno, CA
Thanks for checking for me. I've got to say that I've had nothing but great service from you and from Beau-coup so far. This is my first time on your site and I am so pleased with the product and the ease of the website. Also the immediate confirmation of product ordered and notification of when my order was shipped. Just fantastic! I can't wait to get my product.
Carla, Ontario, Canada
I would like to write an e-mail to report the excellent customer service I have received from one of your employees, Jessica Sanchez.
Jessica has been extremely helpful and proactive with a number of queries and issues I posed regards an order I had placed through the internet, and makes me happy of having chosen Beau-coup Favors as the provider of the products needed.
Congratulations for having Jessica working with you, I am sure she will add great value to your service.
Kind regards,Maria, Miami, FL
We would love to hear from you! We are constantly trying to improve our customers' experiences and would greately appreciate any feedback you can provide, both good and bad.
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